On August 26, 2022, student loan servicer Nelnet Servicing, LLC (“Nelnet”) announced it had allowed an unauthorized third-party to steal the social security numbers and other personal information of more than 2.5 million student loan borrowers from Nelnet’s computer systems.
Nelnet is a Nebraska-based student loan servicing company that serves as a student loan servicer and web portal provider for EdFinancial and the Oklahoma Student Loan Authority (OSLA). On August 26, 2022, EdFinancial and OSLA began notifying customers that that their sensitive personal information — including social security numbers, full names, physical addresses, email addresses, and phone numbers — had been exposed as a result of unauthorized access to Nelnet’s computer systems.
According to a letter filed with the Maine Attorney General, Nelnet “discovered a vulnerability [Nelnet] believes led to … certain student loan account registration information [being] accessible by an unknown party beginning in June 2022 and ending on July 22, 2022.”
Several impacted borrowers retained Silver Golub & Teitell LLP (“SGT”) and filed a class action lawsuit against Nelnet in response to the data breach. SGT believes individuals whose information has been compromised are at increased risked of identity theft and other fraud-related crimes due to the exposure of their social security numbers and other sensitive data.
If you received notice from Nelnet that your information has been exposed and wish to learn more about your rights, visit SGT’s contact SGT Partner Ian W. Sloss at firstname.lastname@example.org at (203) 325-4491.
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